We've partnered with 1,200+ vets across 40 cities. If something goes wrong, we get help fast.
We collect your history with pets, past clients, and at least two references we'll actually call.
You upload a photo ID. We cross-reference it with our identity-verification partner — same providers used by major banks.
Nationwide criminal record + sex offender registry check. Refreshed annually.
A real Pawter team member talks to every sitter face-to-face. We're looking for warmth, common sense, and pet sense.
Every new sitter takes our free pet CPR & emergency basics course before their first booking.
Every booking is rated. Sitters below 4.7★ or with serious complaints are removed from the platform.
Our trust & safety team is here 24/7 — by phone, chat, or email.